AssistAnt - The Partner Desk
Partner Desk

Your 24/7 Mission Control
for VIP Trips

A dedicated operations team monitoring your trips in the background. We communicate via WhatsApp, Email, or Phone—so you stay informed without learning new software.

Watch: How the Partner Desk runs your trips (1:30)

Talk to the Desk in the Channels You Already Use

No login screens. No new apps. Just one thread for everything.

AssistAnt Partner Desk
Online
Hi team, is the driver for Mr. Smith confirmed for the 14:00 arrival?
10:30 AM
Partner Desk Yes, confirmed. Driver "Michael" is assigned. Black Mercedes S-Class, plate #L882.
10:32 AM
Status Update Driver on location at Terminal 5.
13:45 PM
Perfect. Please remind him the client has 4 large bags.
13:46 PM

Trip Thread on WhatsApp

Updates, questions, and changes in one continuous conversation. Great for on-the-go checks.

Unified Email Thread

Prefer email? We keep it to one thread per trip ID. No more digging through 50 disjointed replies.

Direct Phone Line

Urgent issue? Call the desk directly. We know who you are and who your traveler is immediately.

Scope

What the Partner Desk is Watching For You

Airports & Flights

Delays, gate changes, tight connections, and tarmac access.

Drivers & Vehicles

Dispatch times, location tracking, cleanliness checks, and meeting points.

VIP Services

Greeter confirmations, fast-track immigration status, and porter coordination.

Special Requests

Restaurant holds, medical needs, security detail sync, and last-minute adds.

How You Work With the Partner Desk

1

Brief Us Once

Send Itinerary

Email us your raw itinerary or request via WhatsApp.

2

We Build & Confirm

Unified Plan

We verify every leg and send you a unified confirmation.

3

We Monitor & Update

Proactive Alerts

We watch the trip live. You get updates only when it matters.

You Get Clear Updates Before You Need to Ask

Example WhatsApp thread with the Partner Desk
10:00 AM
Partner Desk: Driver assigned for Mr. Cohen. Silver Mercedes S-Class, Plate #TR99. Driver contact: +44 7700 900.
12:30 PM
Partner Desk: Driver dispatched. ETA to pickup location is 13:00. Traffic is clear.
13:10 PM
Partner Desk: Passenger met at curbside. Luggage loaded. En route to The Dorchester.
13:55 PM
Partner Desk: Drop-off complete at hotel. Service finished.

When Something Changes, The Desk Acts

Event
Flight Delayed (90 mins)
We re-time the driver, adjust buffer, and send you the new pickup time.
Event
Last-Minute Terminal Change
We move the meet & greet location and send you and your traveler the updated map.

A Dedicated Ops Team That Knows Your Travelers

Trip Coordinators

Build and confirm your VIP plans details.

On-Duty Ops

Monitor live trips 24/7 and handle changes.

Client Liaison

Understands your specific preferences and priorities.

What Partners Say About Working With The Desk

"I stopped chasing drivers – the Desk just tells me what’s already done. It's a massive relief."

Executive Assistant, Global Tech Company

"The communication is perfect. Not too much, not too little. Just the facts I need to reassure my client."

Luxury Travel Advisor, NY

Let the Partner Desk Run Your Next VIP Trip

Share your cities, dates, and priorities – we’ll build the plan and monitor every leg.

TRUSTED BY 5,000+ clients · GLOBAL CONCIERGE CERTIFIED
4.9 (249)

Frequently Asked Questions

Can’t find what you need?
We’d love to chat on WhatsApp.

How fast can you mobilize for a last-minute trip?
How do I track what’s happening during the trip?
Can you work with our existing CTM or agency tools?
Do you operate white-label for agencies?
Which destinations do you cover?
Closed question example

Who we are

AssistAnt is a 24/7 global operations partner for executive assistants and luxury travel agencies. We combine disciplined planning, proactive communication, and a dedicated Partner Desk to deliver verifiable certainty—door to door. We own outcomes, not just tasks.

Trust AssistAnt to represent your brand and protect every client touchpoint.

See how EAs & advisors succeed with us

We protect executive time and agency brands with unified operations and proactive communication.

EA
Fortune 500

“Board-week arrivals were zero-miss. AssistAnt’s live updates meant no chasing drivers-just green lights.”

EA
Fortune 500

“Board-week arrivals were zero-miss. AssistAnt’s live updates meant no chasing drivers-just green lights.”

EA
Fortune 500

“Board-week arrivals were zero-miss. AssistAnt’s live updates meant no chasing drivers-just green lights.”

How it works

Share the Mission

Send us your executive’s or client’s itinerary, risk tolerance, and any special requests. We’ll quickly identify gaps and potential risks (tight connections, local issues, visa/entry constraints).

We Engineer
the Safe Plan


We design a cohesive door-to-door plan: airport VIP, ground, and personal arrangements, with buffers and backups where they matter most. You receive a clear, unified itinerary instead of juggling multiple vendors.

We Execute & Keep
You Informed


Our operations team monitors flights and services in real time and communicates proactively:
 “Driver on-site”, “VIP agent confirmed”, “Route adjusted due to delay” — so you always know it’s under control.

More Than VIP — Complete Global Travel Management

Airport VIP Meet & Assist

Arrival, Departure, Connection

Event Tickets, Flower Delivery, Restaurant Bookings

Private Chauffeur & Transportation

Arrival, Departure, Connection

Private Jet Charters

all jet types available

Global Lifestyle Concierge Support

Make a wish — we’ll make it happen

Luxury Car Rentals & Yacht Charters

Upgrade Your Travel Experience Today

24/7 concierge
availability

Real-time booking confirmations

Instant WhatsApp
contact option

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