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Concierge & special requests
Local experts for holds, access, and time-sensitive requests—run through one accountable team. From compliant medical coordination to hard-to-book dining, we handle the details so you don’t scramble for local contacts.
For EAs and luxury travel advisors, the “small favors” often become the highest-stakes moments. We give you one desk to brief, and we own the execution on the ground.
What Concierge & special requests can handle
We operate as your local fixer network—coordinated through a single Partner Desk that understands your travelers, your standards, and your risk thresholds.
Access & holds
- Priority holds & waitlists
- Table allocations at top dining
- Coordination on privacy & diet
Experiences & logistics
- On-the-ground activities
- Last-minute itinerary tweaks
- Support for family members
Compliant medical support
- Guidance to local clinics
- Pharmacy/prescription support
- Practical problem-solving
Time-sensitive requests
- Gifts & amenities
- Local fixers for errands
- Culturally appropriate suggestions
Why this matters for high-stakes travelers
The meeting might be the official reason for the trip, but everything around it—the restaurant, the last-minute favor, the medical scare, the “can you just…?”—is where trust is built or lost. Concierge & special requests is built to make those moments reliable instead of improvised.
No last-minute Googling
One partner you already know and trust handles requests across cities, instead of you searching for "someone local."
One accountable owner
We coordinate venues, services, and follow-through, instead of you chasing five separate providers.
Better decisions, fewer risks
Local experts flag what’s realistic, safe, and culturally appropriate before you promise it.
Clear communication trail
You brief once; we confirm what’s booked, what’s possible, and what the fallback looks like.
"I used to spend hours calling restaurants in different time zones. Now I just text the Desk 'Need a quiet table for 4 in Zurich tonight' and I get a confirmation back in 30 minutes. It's freedom."
How Concierge & special requests works for you
Share the context
Tell us who the traveler is, constraints (policy, medical, cultural), and what “good” looks like.
We propose options
Local experts surface vetted options. We’re honest about what’s possible and where we need to adjust expectations.
We secure & confirm
We handle holds, bookings, and align timing with the rest of the itinerary (airport VIP, chauffeurs).
We keep you informed
You get clear updates: what’s booked, contacts on the ground, and what to do if plans change.
Clear boundaries, realistic promises
We take discretion and compliance seriously. Our role is to solve problems, not to create new risks for you or your travelers.
You get a clear “yes”, “no”, or “yes, with conditions”—never vague promises.
Common Concierge & special requests we handle
For Executive / Personal Assistants
- • Hard-to-get dining for board dinners or investor meetings
- • Private rooms / discreet venues to match the tone of the trip
- • Last-minute errands and arrangements when schedules shift
- • Practical help during minor medical or logistical issues
For Luxury Travel Advisors
- • Local experiences that go beyond standard tours
- • Restaurant/activity planning matching client style, not just "top 10"
- • On-the-ground tweaks when clients extend or change plans
- • Coordination of small touches that feel personal
What “one accountable team” looks like in practice
Bring us your next “impossible” request
If you’re carrying the mental load of “Can you just…?” for an executive or VIP client, hand it to us. We’ll tell you what’s possible, what’s safe, and how we’ll execute it.
Frequently Asked Questions
Can’t find what you need?
We’d love to chat on WhatsApp.
Who we are
AssistAnt is a 24/7 global operations partner for executive assistants and luxury travel agencies. We combine disciplined planning, proactive communication, and a dedicated Partner Desk to deliver verifiable certainty—door to door. We own outcomes, not just tasks.
Trust AssistAnt to represent your brand and protect every client touchpoint.
See how EAs & advisors succeed with us
EA
Fortune 500
“Board-week arrivals were zero-miss. AssistAnt’s live updates meant no chasing drivers-just green lights.”
EA
Fortune 500
“Board-week arrivals were zero-miss. AssistAnt’s live updates meant no chasing drivers-just green lights.”
EA
Fortune 500
“Board-week arrivals were zero-miss. AssistAnt’s live updates meant no chasing drivers-just green lights.”
How it works
Share the Mission
Send us your executive’s or client’s itinerary, risk tolerance, and any special requests. We’ll quickly identify gaps and potential risks (tight connections, local issues, visa/entry constraints).
We Engineer
the Safe Plan
We design a cohesive door-to-door plan: airport VIP, ground, and personal arrangements, with buffers and backups where they matter most. You receive a clear, unified itinerary instead of juggling multiple vendors.
We Execute & Keep
You Informed
Our operations team monitors flights and services in real time and communicates proactively: “Driver on-site”, “VIP agent confirmed”, “Route adjusted due to delay” — so you always know it’s under control.
More Than VIP — Complete Global Travel Management
Airport VIP Meet & Assist
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Private Jet Charters
Global Lifestyle Concierge Support
Luxury Car Rentals & Yacht Charters
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